In our view, Cisco Systems is using Smartnet Maintenance as a lever against used equipment, and against their own customers.  If you have equipment covered under a maintenance agreement now, this agreement means nothing to the next user.  Indeed, with the inspection fees and relicensing on some boxes, the value of your existing asset becomes ZERO in Cisco's eyes once they can get it out of your network. 

Frankly, Smartnet has always been overpriced, and in today's world, too many customers cannot afford it.  We have developed several options to take care of our customers, as our focus is to market a good value for service rather than threaten customers into submission.

We provide the following services:

• Depot Repair
• Sparing Analysis
• Depot Replacement
• On-Site Sparing
• Extended Warrantees
• First call competence on support

A recent customer was presented a Smartnet renewal bill of $600,000.  We spared all necessary equipment at $300,000, he maintained Smartnet on another $100,000, and saved $200,000 in year one of our work with him.  In addition, spared equipment becomes a capital asset to depreciate, rather than a 1 year expense. 

We encourage all customers to get a quotation on Cisco Smartnet, then call us to consult on saving your department real dollars, getting in real equipment, and keeping real jobs!

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Call DWC-IT today at 800/977-7473